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Consumer Issues
In an ICT environment, consumers rule the roost; if they do not like a service, they will not use it and it will fail. In addition, access for all is important, including all those with special needs; in the UK covered by the Disability Discrimination Act.
How do you best ensure you deliver a satisfying experience for your customers along with total inclusivity and quality? What are the impacts on your projects and on your customers by doing so? How do take-up and sustainability fit with inclusivity and equality?
To find out more contact info@alco.eu.com
In an ICT environment, consumers rule the roost; if they do not like a service, they will not use it and it will fail. In addition, access for all is important, including all those with special needs; in the UK covered by the Disability Discrimination Act.
How do you best ensure you deliver a satisfying experience for your customers along with total inclusivity and quality? What are the impacts on your projects and on your customers by doing so? How do take-up and sustainability fit with inclusivity and equality?
To find out more contact info@alco.eu.com
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PIF - Mar 2008 ALCO starts the PIF Transport Working Group |
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BKV Budapest-
Feb 2008 ALCO & Sequoia Smart Solutions advise Budapest's public transport operator |
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Tuxedo Money Solutions-Feb 2008 ALCO advises on the impact and opportunities arising from new technology |
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Mobank-Jan 2008 Mobank development supported by ALCO Consulting |
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Monitise -Jan 2008 Monitise strategy advised by ALCO Consulting |
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NFC Enabled Mobile Phones Mar 2008 Growing Marketplace Enthusiasm |
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Prepaid Cards - Mar 2008 The move to contactless smartcards is gathering pace |
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Citizen Cards - Mar 2008 New opportunities |
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