Derbyshire County Council wanted to explore the use of technology to improve access to its services for its citizens. ALCO Consulting was appointed on the basis of its extensive expertise in ICT and smart technology to develop a feasibility and business case for the county.
In a world of accelerating delivery of new technology, new services are appearing at an equally fast rate to improve customer experiences and provide improved value for money. Historical, well defined domains are beginning to expand and overlap to an extent that they are no longer separately identifiable and new designations are needed.
As a forward looking, technology “savvy” company, we define the domains we work within in terms of the new “always connected” world of integrated services improving the life of citizens of all categories.
"Alan and Chris provided much needed clarity and honesty as to the state of play regarding our largest and most sensitive ticketing project and options for the way forward. Their experience, technical knowledge, and honesty were critical to navigating the way forward for this billion plus project."