As the transit authority for Vancouver, Translink wished to implement an integrated electronic ticketing system for its many public transport modes to improve convenience for its patrons. ALCO Consulting were appointed as independent expert advisors for the whole project lifecycle from strategic design through to implementation and commissioning.
ALCO Consulting considers the smart city definition ‘a city with integrated processes best supporting its citizens and improving their environment to live, work, and play’ as one of the most appropriate in use. To us, supporting the citizen is the key starting point for concept development; leading to the need to determine what it is that people want in terms of services, integration, information and the ability to make choices and changes. Even though major communication providers are promoting technical and functional capability and data and service sharing; and even though the smart city is frequently alluded to by city administrators, the majority of citizens have not even heard the term ’smart city’, let alone having had any real explanation of the concept or the benefits.
However, faced with unprecedented and rapid urban growth, increasing congestion and huge pressures on public transport, most cities, sooner or later have to take action. With the availability of new and emergent technologies supported by high expectation , we believe the time to take action is now.
Development of the ‘smart city’ is not just about technologies such as; intelligent traffic lights, managed motorways, real-time data collection and ‘big-data’. It is more, much more than that. It is the cross sector, cross service integration of all services from medical through to education and housing, and it’s even about reducing the need to travel in the first place through urban development and more intelligent planning. It’s daunting and it’s a long-term commitment that will change the ‘DNA’ of a city.
We believe that the key is in responsive service sharing and integration and this cannot be developed by diktat from government, nor can it be done in response to major suppliers offering ‘their’ solutions. It has to come from the city itself. It has to be about responding to what the citizens need to make the city a better place to live, work and play. This is a ground-up process involving working to take advantage of new technologies as the enabler and developing an integrated service approach that can support radical rethinks in the domain of urban planning,
ALCO Consulting has a wealth of practical experience in identifying the most appropriate building blocks and supporting our clients to take manageable, positive steps toward supporting the smart city environment.
I would like to take this opportunity of thanking you for the great work ALCO Consulting undertook with the Post Office recently to enable us to understand the opportunities within the Transport Sector. You and your team clearly demonstrated the in-depth knowledge you have of this sector, and the fact that Senior Level Advisors and Project Managers within your team were used to deliver the Proposal, made a difference to the final delivery. We would have no hesitation in using yourself and your company again and would indeed recommend you to other organisations.