Derbyshire County Council wanted to explore the use of technology to improve access to its services for its citizens. ALCO Consulting was appointed on the basis of its extensive expertise in ICT and smart technology to develop a feasibility and business case for the county.
The implementation of ICT should offer great benefits to organisations but all too often it fails to live up to its expectations. This should be no surprise as new technology is often alien to the business and expertise of the client organisation; so great reliance is placed on the supplier whose best interests are not always aligned with that of their client.
ALCO Consulting’s business is all about ensuring that ICT is used in the best interests of the client’s business not just as an end in itself. We have expertise in the full spectrum of skills needed to successfully implement an ICT project and are passionate about transferring that knowledge to our clients as part of our value-add to their business and a lasting benefit.
ALCO Consulting acts for the client organisation as a specialist advisor and provides oversight of the procurement process and the chosen supplier to ensure proper implementation, installation and training are carried out. We advise on what other work is required to ensure that the new technology is successfully integrated into the organisation and is delivering on its promise, including where necessary staffing reorganisation and process reengineering, all areas where ALCO Consulting can advise as part of its global experience and ICT expertise.
Most importantly we provide that vital independent outside view that is able to ask the challenging but constructive questions and enable our clients to really test out the robustness of their decisions and direction: A role that is increasingly being recognised as a vital part of good corporate and project governance and control. We provide a variety of critical friend services from board-level non-executive and special advisor roles to project level third party certification, management up-skilling, project assurance and policy and strategy development.
I would like to take this opportunity of thanking you for the great work ALCO Consulting undertook with the Post Office recently to enable us to understand the opportunities within the Transport Sector. You and your team clearly demonstrated the in-depth knowledge you have of this sector, and the fact that Senior Level Advisors and Project Managers within your team were used to deliver the Proposal, made a difference to the final delivery. We would have no hesitation in using yourself and your company again and would indeed recommend you to other organisations.